InterTubes EP8 - Twitter and Faceboook on the iPhone

As part of your social media plan Twitter and Facebook play a HUGE part in this plan. Getting access to these two platforms while you are away from your computer is just as important. Today, I show you some basic functionality of these systems on the iPhone.

On, the technology front I also mentioned about the new updated versions of Google Mail, Google Calendar, and Google Docs.

You gotta check it out

InterTubes EP 3 - Customer Service

This morning I want you to think about the customer service you are providing for your business. Are you providing true sincere customer service or are you providing robot thank you customer service? In these times it is important to really look at customer service and see what you are doing.

And of course I have to talk about customer service on Twitter and Facebook!

Intertubes EP: 1, Segment Your Time


Today I look talk about segmenting your time with Social Media. It is way too easy to sucked into Facebook, Twitter and not to mention YouTube. Do you remember the days of reading the paper (well most people still read the paper) and how you would set aside time to just read the paper? After you read the paper you were done. Being a small business owner, you need to have the same mentality with the Social Media networks. Listen in for more tips and tricks.